👋🏻 Hell0! I am Sandy.
I am a senior UX Designer with 5 years of experience in B2B/SaaS software across diverse domains. I contribute to the company by assisting in the creation of a design system. This includes developing Figma components that cover all potential variations.
Improve new hire ramp-up experience
Created a comprehensive onboarding and ramp-up experience tailored for new hires within their initial 90 days.
+ Received ServiceNow CIO award for best team collaboration.
Enhance the protocol workflow for radiologists
Design a clinical application to enhance efficient protocol workflow for medical radiologists during exams.
Improve the search success rate
Led the redesign of Search Enterprise by incorporating aggregated data, overseeing user flows, interactions, and visual design.
+ Increase search success rate to 84% from 76%.
Build performance review platform
Designed a fair and useful performance review process across the organization that assesses employee performance objectively, provides constructive feedback, and aligns with company goals.
+ Received 1st place for ServiceNow Modern Apps Hackathon 2021.
Design return to workplace for mobile
Designed an app for the safe re-opening of 80 ServiceNow workplaces with the consideration of health and safety protocols, communication, and convenience for employees.
Building design system
Designing a comprehensive design system for a medical device company to ensure a unified and user-centered approach to product design.
Design pay and benefit dashboard
Designed an app for consolidating employee pay enrollment and benefits which streamlines the process of managing compensation, benefits, and related information.
(This case study is being written).
Drop me a line
I am currently exploring new opportunities, if you have any open roles, feel free to reach out to me for a resume, and let's chat!